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Block explorer

A public search on the chain: it shows whether your transfer has been sent, confirmed and exactly where it went.

10/10/2026

A block explorer is a website that shows the contents of a blockchain: every transaction, address and block. Bitcoin, Ethereum and Tron each have their own — mempool.space, etherscan.io, tronscan.org.

Why it matters to a player

If a deposit has not arrived, the block explorer answers one question definitively: has the money left at all and has it confirmed. Whose problem it is depends on that.

  • The transaction is not on the chain → the problem is at your wallet's or exchange's end.
  • The transaction exists but has too few confirmations → you simply have to wait, see confirmation.
  • The transaction is confirmed and the address is right → the ball is in the casino's court and you have proof you can send to support.

What to look at

Search by the transaction hash (TXID) your wallet gave you. Check three things: the recipient address (whether it is exactly the one the casino cashier showed), the amount and the number of confirmations. If the address does not match, you have sent to the wrong network or the wrong address — getting it back depends on the casino's goodwill.

A practical tip

Save every deposit's TXID immediately. Arguing with support without it is slow; with a TXID it is usually a one-email matter. The same applies to a withdrawal — ask the casino for the transaction hash if the amount is not there within an hour.

How to read a transaction

Open the transaction by its hash and look first at the status: pending, successful or failed. Then the sender, recipient, amount, fee and the number of confirmations. With an Ethereum token transfer there is one common confusion: the transaction's "to" field shows the token contract, not your casino address. The actual recipient and amount are shown separately under token transfers. So the same USDT transfer looks different on Tron and on Ethereum, and that is normal.

What a block explorer does not show

  • It does not show whose casino account an address belongs to: addresses are pseudonymous, and the casino's internal bookkeeping happens off-chain.
  • It does not show whether the casino has credited the money to your balance. A transaction confirmed on-chain and the casino balance are two different things.
  • It cannot reverse a transaction or refund a fee; it is only a viewing tool.

Staying safe when using an explorer

Use only the official address that you typed yourself or bookmarked; imitation sites are common. A block explorer never asks for your seed phrase or for you to connect a wallet. If one does, it is a scam. Also watch for addresses with a similar beginning in your history: attackers send small amounts from an address that looks like yours, hoping you copy it from the history later. Check the whole address, not just the start and the end.

When you reach support

Give the casino support the transaction hash, the network and the link to the page where you see it. This shortens the correspondence noticeably; see also documenting a withdrawal problem. How an explorer's data comes about is explained in Ethereum.org: transactions.

Guide

A block explorer as evidence

At a crypto casino there is no arbitration. If a deposit disappears, your only evidence is the transaction on the chain — and a block explorer is where it is made visible. Save every deposit's transaction hash right after sending; looking for it in an exchange's history later is considerably more tedious.

In an argument with support there are three things that resolve most cases: the transaction hash, the recipient address and the number of confirmations as a screenshot. When those three exist and the address matches the one shown in the cashier, the situation is unambiguously the casino's to resolve.

At a casino with an Estonian licence the same dispute would have supervision and a complaints procedure behind it. Alternatives with an Estonian licence are gathered in the pangakasiinod.ee and freespin.ee comparisons. At a crypto house the chain is the only evidence — see also the complaints guide.

The block explorer and the TXID: you search by the transaction hash, the TXID. If the explorer shows "pending", the transaction is still in the mempool; if it is in a block but there is no balance, check the confirmations, the network and the memo. A step-by-step diagnosis: stuck crypto deposit. The explorer also shows whether unfamiliar zero-value transactions have appeared in your history — a sign of address poisoning.

Wrote and testedMarten KaskEditor-in-chief
Fact-checkedRasmus KuuskEditor for crypto payments and security
Verified October 2026 · Independent, not funded by any operator