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Frequently asked questions

Frequently asked questions about crypto casinos: legality, payments, KYC and bonuses.

Updated: August 2026

Here we have collected the questions we are asked most: whether playing at a foreign crypto casino is allowed in Estonia, how we compile the ranking, when identity verification triggers and why a bonus suddenly disappears.

The answers are short and specific and we promise nothing we cannot verify ourselves. If you do not find what you are looking for, write to the editorial team — we reply within 48 hours and add the question to this page.

General

The law, our methodology and where our money comes from

Is playing at a crypto casino allowed in Estonia?
A player is not punished in Estonia for playing at a foreign casino, but the casinos compared here hold no Estonian licence. That means Estonian supervision, consumer protection and dispute resolution do not extend to them — if something goes wrong, there is no local body to step in for you. These casinos are also not connected to the Estonian self-exclusion register (HAMPI): if you have excluded yourself there, it does not automatically stop you on a foreign site. The responsibility and the risk are entirely yours. Read the responsible gambling guide before you start; free help is available on 15410.
How do you order the ranking?
Every casino goes through the same test cycle with real money: we open an account, make a deposit, play and then order several withdrawals at different times of day and days of the week. In every cycle we measure withdrawal speed, check what triggers identity verification, calculate the bonus's real value after wagering and test customer support's replies. Places in the ranking are not for sale and no casino can buy its position. The whole methodology is set out on the page about us and the methodology.
How do you earn money?
The site contains affiliate links: if you open a casino through our link, the casino may pay us a commission. That does not affect the ranking or the assessments. Casinos that fail the test are named on our pages even when they have an affiliate programme, and no partner sees an assessment before publication. When the commission and the reader's interest conflict, the reader wins — otherwise this site has no point.

Payments and KYC

Networks, identity verification and stuck withdrawals

Which cryptocurrency works best at a casino?
For most players the most convenient option is a stablecoin (for example USDT or USDC) on a fast, low-fee network: the balance does not swing during play and the withdrawal reaches the wallet within minutes. Bitcoin and Ethereum work too, but their rate and network fee fluctuate, so a win may be a different number by the time it reaches the wallet than it was on screen. The most important thing, though, is not the coin but the network: for both deposits and withdrawals always choose the network the casino actually supports. The wrong network is the most common reason a transfer "disappears", and casino support cannot always reverse that mistake.
What is no-KYC and where is its limit?
No-KYC means an account can be opened with an email address and you can start playing without sending documents. But a limit always exists. Anti-money-laundering rules require every licensed casino to verify identity when withdrawals exceed the casino's own threshold, when a suspicion arises about multiple accounts or someone else's money, or when a payment comes from a third party. The threshold is in the terms — read it before a large deposit, not when a withdrawal is already pending. That is exactly what we test at every casino: how far a real player gets without documents. The results are in the crypto casino ranking.
Can I use a VPN?
We do not recommend it. The overwhelming majority of casinos forbid hiding your location in their terms, and a breach gives them the right to close the account and confiscate the balance — including your own deposit. In a dispute that point is almost always in the casino's favour, because it was the player who broke the terms. If a casino does not accept players from your country, the only safe conclusion is that that casino is not for you.
Why is my withdrawal stuck?
The three most common reasons. An active bonus: until the wagering is met, the system will not release money and an attempt to withdraw may void the bonus instead. A manual review: a first withdrawal and larger amounts usually land on a person's desk and that takes time, especially at the weekend. The wrong network or the wrong address: the transfer has been made, but not to where you thought. Write to customer support and ask for the specific reason in writing. If no reply comes or the reason changes with every email, that is a case for our complaints page.

Bonuses

Wagering, the small print and an offer's real price

What is wagering?
Wagering is a multiplier for how many times the bonus amount has to be staked before a withdrawal. Suppose the bonus is 100 USDT and the wagering requirement is 30× — then you have to place 3,000 USDT worth of bets before you can withdraw the win arising from the bonus. What also counts is the weighting with which games contribute turnover: slots usually in full, table games and live tables often only partly or not at all. In our view, a very high wagering requirement turns from a certain point into marketing rather than an offer. Work your offer through with a calculator before accepting it.
Why was my bonus voided?
Most often because of the maximum bet rule: when playing with bonus money the upper limit for a single bet is fixed in the terms and exceeding it voids the bonus — often quietly, without a warning. The other common reasons are playing games forbidden during wagering, the bonus's deadline passing and requesting a withdrawal before the wagering is finished. The small print has to be read before the deposit, because afterwards the terms have already been accepted. All the offers together with their terms are on the bonuses page.
Is a no-deposit bonus real?
Yes, those are real offers, but they are marketing, not a gift. No-deposit bonuses usually have the highest wagering requirement, the lowest withdrawal cap and the shortest deadline — three restrictions at once. Treat it as a free test drive: you get to know the platform and the games, the casino gets your attention. Only a small share of players reach a withdrawal that way, so it is not worth building a money-making plan on it.
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Where else to look for an answer

A question the FAQ does not answer?If the question concerns money or a closed account, write to us — every case affects the casino's score in the ranking.