Skip to content

Curaçao licence (CGA)

The most common operating licence among crypto casinos: since the 2024 reform direct licences are issued by the Curaçao Gaming Authority.

The Curaçao licence is the most common operating licence among crypto casinos. With the reform that took effect in 2024 the island moved to a direct licensing system: licences are issued by the Curaçao Gaming Authority (CGA) and the old master-licence model, in which hundreds of casinos operated under the sub-licences of a few large permits and responsibility dissolved into nothing, has been closed.

What the reform changed. The CGA requires every operator to hold its own licence, a local presence and a complaints-handling procedure. The biggest practical difference for a player is that a complaint now has an official addressee — previously a dispute mostly ended with the casino's own support.

What the licence gives:

- a public register where the validity of a permit can be checked; - a mandatory dispute channel and response deadlines; - AML minimums and requirements on game fairness and player protection.

What it does not give: Estonian consumer protection, a deposit guarantee or a fast procedure. Resolving a complaint can take months and the outcome is not enforceable in the same way as a domestic decision. The licence is a risk reducer, not insurance.

What to check:

- find the licence number in the casino's footer and check it in the register — a mere logo or image means nothing; - see whether the company name in the register matches the one you are sending money to; - check whether the terms state the complaints procedure and its deadlines.

Alongside Curaçao you will also meet other cheaper jurisdictions whose requirements are looser. That does not automatically make a casino bad, but it belongs in your risk assessment. Which permit each operator works under is stated in its review in the ranking; what a foreign licence really means for an Estonian player is summarised on the responsible gambling page.

Guide

What a Curaçao licence gives a player and what it does not

Curaçao is the licensing country of most crypto casinos, and in 2024 the system there changed: instead of the previous
four sub-licences, permits are now issued directly by the Curaçao Gaming Authority, with a public register
and a formal complaints procedure. That is an improvement — but it is not Estonian supervision.

What a Curaçao licence means. A house has to maintain an AML procedure, verify identity above
a certain threshold and reply to a complaint. The register is public, so a licence's validity can be checked.
Our article on the licence change explains what exactly
changed.

What it does not mean. Estonian consumer protection does not apply. HAMPI
self-exclusion does not reach a Curaçao house — the restrictions have to be set
yourself. And in a dispute the procedure runs in a foreign language and under a foreign country's rules; what that means in practice
is set out in the complaints guide.

Anjouan is a separate matter. Some houses moved from Curaçao to an Anjouan licence, where the complaints procedure is
weaker. Our casino ranking shows the licensing country beside every house, so they can be
told apart.

If you want to play under an Estonian licence, the list is public in the Tax Board's register; those houses are compared by
pangakasiinod.ee and freespin.ee.

Free counselling: 15410.